Location: Council Headquarters High Street Elgin Moray, IV30 1BX
Salary: £25,692 - £27,200 per year
Contract Type: Permanent
Position Type: Part Time
Hours: 32.75 hours per week
Work From Home: Hybrid
Job Description
To provide effective & efficient administration support within the Community Care Finance section, ensuring the correct charging for Community Care Services is implemented in accordance with Moray Council Policy & Scottish Government Legislation.
Responsibilities
* To be aware of relevant legislation relating to the charging policies/criteria as laid down by Central/Local Government to assist with the calculation of Financial Assessments for Community Care Services.
* To be aware of welfare benefit entitlement and the relevant eligibility criteria in order to advise Service Users and or their families, work colleagues of benefits/services available and the applicable charge for services.
* To advise Service Users/Representatives, fellow work colleagues and service providers of charges for care services.
* To use on a daily basis several IT systems for maintaining accurate Service User/Provider information.
* Provide full administrative support within the team and undertake financial and administrative tasks as directed by the Administration Officer or Community Care Finance Officer.
The Individual
* Experience/Training in Local Government financial systems.
* Knowledge & basic understanding of welfare benefits.
* Experience of using a range of computer packages including Microsoft Office, Excel, etc.
* 4 SQA Standard Grades or equivalent (at level 3 or above including English and Mathematics/Arithmetic).
* Excellent keyboard skills.
* Effective communication skills – both oral and written.
* Self-confident and self-motivated.
* Ability to record information accurately.
* Sound knowledge of software packages e.g. Microsoft Office.
* Ability to demonstrate a high standard of numeracy, organisational and administrative skills.
* Ability to be compassionate and demonstrate patience, tact, and understanding.
* Ability to work as part of a team.
* Willingness to accept direction/delegation.
* Appreciation, acceptance of, and commitment to the importance of confidentiality.
* Where required, an ability to work using own initiative, while also being a team player.
* Ability to work in a shared office.
* Flexibility to meet the needs and demands of the service.
* Ability to work in different offices dependent on the service.
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