Role: Sales Estimator
Location: Sheffield
Salary: £25,000
Adept Resourcing Group is proud to be working alongside a global supplier of electrical and lighting products in their search for a Sales Estimator to join their growing sales team.
The right Sales Estimator will have experience in an administration, estimation or sales role within a technical environment. It is crucial that the Sales Estimator has an understanding of both pricing and margins as well as the ability to deliver exceptional customer service.
This is a fantastic opportunity to work within a company that values employee career progression and development. If you're looking to work within a well-established company with a sought-after skillset then apply below.
Sales Estimator Duties and Responsibilities:
1. Using knowledge of products and processes, compile quotes for new and existing customers.
2. Investigate all enquiries, liaising with the customer to identify their exact requirements and offer a solution to meet their needs.
3. Ensure quotations are prepared accurately and to the agreed timescales and manage revisions to quotations as appropriate.
4. Convert quotes into orders, ensuring all internal processes are checked and any delays are communicated to the appropriate person.
5. Request GA drawings and documentation packages, ensuring all information provided is accurate and received within the required timescales.
6. Administer and progress all customer orders efficiently and accurately.
7. Identify and act on opportunities to upsell and cross-sell.
8. Work with and support Sales Managers through the 'buddy system' to ensure aligned goals are met.
9. Respond to all customer enquiries in a professional manner and within the timescales agreed.
10. Develop and maintain a strong customer focus to assist in the securing of orders.
11. Work closely with and support colleagues to maintain effective communication at all times.
12. Respond to all customer complaints promptly in line with Company procedures.
13. Manage own workload with direction from the Internal Sales Supervisor & Marketing Manager.
14. Work within the boundaries of current policies and procedures.
15. Enter details of all enquiries and purchase order details promptly and accurately into the CRM system.
16. Maintain and record accurate and easily accessible data for future reference.
17. Update and maintain all customer data on CRM, including details of new customers and products.
18. Keep up to date with any changes to products, pricing, etc., to ensure the information you provide is accurate and relevant.
19. Ensure all KPIs (Key Performance Indicators) and targets are met.
20. Adhere at all times to all the Company's policies and procedures, including Health and Safety, Quality Assurance, Equality and Diversity, and Data Protection.
21. Any other duties which may be commensurate with the post.
22. The ability to work flexible hours, on occasions when required.
At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
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