About LangChain
LangChain was founded in early 2023 to help developers build context-aware reasoning applications. LangChain, open source software, is a framework that gives developers the building blocks to create production-ready applications with LLMs. LangSmith is our commercial, all-in-one SaaS platform that enables the end-to-end, development workflow for building LLM-powered apps. LangSmith is now trusted by the best teams building with LLMs, at companies such as Airbnb, ByteDance, Klarna, Google, Meta, Home Depot, and our 80+ paying enterprise customers.
Backed by some of the best venture capitalists, Benchmark and Sequoia, we have 10x’d our revenue last year and have big ambitions and are set up to build an enduring business.
About the role
We are seeking a Deployment Engineer (Solutions Architect) with a strong background in Kubernetes, Helm, Docker, and cloud environments (AWS, GCP, Azure) to lead the deployment of our applications onto our customers' environments. More information on our self-hosted offering can be found here. The ideal candidate will have experience in architecture design, system integration, and deployment strategies to ensure successful, efficient, and secure application deployments.
A critical aspect of this role is working directly with customers. We're seeking someone who excels in customer interactions, demonstrates patience, and can effectively translate complex technical concepts into clear, step-by-step instructions.
* Work directly with customers’ engineering and infra teams to understand their infrastructure, security, and deployment needs. Maintain a service-oriented approach in every interaction.
* Design and implement solutions for deploying applications onto Kubernetes clusters in cloud environments (AWS, Azure, Google Cloud, etc.) using Helm charts and Docker Compose.
* Maintain Helm charts for LangSmith and related application.
* Ensure best practices are followed in terms of containerization, scalability, and security.
* Provide technical leadership and guidance during the deployment process, including troubleshooting and addressing potential issues.
* Collaborate with development teams to integrate application development with deployment processes.
* Create and maintain documentation on deployment architectures, processes, and best practices.
* Stay updated on the latest trends and technologies in Kubernetes, containerization, and cloud services.
How to be successful in this role
* Bachelor’s degree in Computer Science, or related field.
* Excellent interpersonal skills with a strong emphasis on customer service and the ability to effectively communicate technical concepts to non-technical stakeholders.
* Proven experience as a Solutions Architect, DevOps Engineer, or similar role with a focus on Kubernetes deployments, at least 3 years.
* Strong knowledge of Kubernetes, Helm, and Docker Compose is essential.
* Experience with cloud services (AWS, Azure, GCP) and their managed Kubernetes services.
* Understanding of network architecture and application deployment strategies.
* Excellent problem-solving skills and the ability to work under pressure.
* Strong communication and interpersonal skills to interact effectively with customers and teams.
* Ability to document solutions clearly and provide training to customers and team members.
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