Recruit4staff is proud to represent their client, a leading manufacturing/engineering company, in its search for a Service Advisor to work at its leading facility in Dudley.
For the successful Service Advisor, our client is offering:
* Starting salary of up to £28,500 Per Annum
* Monday to Thursday 8.00 AM to 4.30 PM and Friday 8.00 AM to 1.30 PM - 37 hours per week (First week)
* Monday to Friday 8.00 AM to 4.30 PM - 40 hours per week (Second week)
* Permanent position
* Immediate interviews/starts available
* Ongoing training and future development
* 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
* Private Medical Scheme
* Death in Service Company pension plan
* Company sick pay
* Health Care Scheme
* Cycle to work Scheme
The Role - Service Advisor:
* Responding to customer enquiries for breakdowns/servicing
* Managing day-to-day tasks such as scheduling, service calls, & timesheets for the engineers
* Scheduling/liaising with service engineers regarding all aspects of repairs & service calls
* Maintaining documents and files for maintenance contracts/service calls
* Raising contract quotes/agreements
* Providing a high standard of service to customers in line with agreed requirements and expectations
What our client is looking for in a Service Advisor:
* Demonstrable experience of providing excellent customer service in a fast-paced commercial environment - ESSENTIAL
* Industry experience is desirable but not essential
* SAP system knowledge would be preferable but is not essential
* Good I.T. skills, including MS Office - ESSENTIAL
* Excellent written and verbal communication skills
* Confidence and comfort interfacing with other departments and stakeholders
* Self-motivated, capable of working under pressure, and able to operate with minimal supervision
* Good team player and flexible about tasks performed
Key skills or similar job titles as the Service Advisor:
Service Advisor, Warranty Controller, Administrator, Customer Service Officer, Office Administrator, Planner, Logistics, Call Centre, Telesales, Service Desk, Parts Advisor.
The Service Advisor position is commutable from:
Dudley, Wolverhampton, Wombourne, Sedgley, Coseley, Oldbury, Kingswinford, Tipton, West Bromwich, Wednesbury, Bilston.
For further information about this and other positions, please apply now.
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