Recruit4staff is proud to represent their client, a leading manufacturing/engineering company, in its search for a service advisor to work at its leading facility in Dudley .
For the successful Service Advisor, our client is offering:
• Starting salary of up to £28,500 Per Annum
• Monday to Thursday 8.00 AM to 4.30 PM and Friday 8.00 AM to 1.30 PM - 37 hours per week (First week)
• Monday to Friday 8.00 AM to 4.30 PM - 40 hours per week (Second week)
• Permanent position
• Immediate interviews/starts available
• Ongoing training and future development
• 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
• Private Medical Scheme
• Death in Service Company pension plan
• Company sick pay
• Health Care Scheme
• Cycle to work Scheme
The Role - Service Advisor:
• Responding to customer enquiries for breakdowns/servicing
• Managing day-to-day tasks such as Scheduling, Service Calls, & Timesheets for the Engineers
• Scheduling/liaising with Service Engineers regarding all aspects of repairs & service calls
• Maintaining documents and files for maintenance contracts/service calls
• Scheduling/Liaising with Service Engineers regarding all aspects of Maintenance
• Raising contract quotes/agreements
• Providing a high standard of service to Customers in line with agreed requirements and expectations
What our client is looking for in a Service Advisor:
• Have demonstrable experience of providing excellent customer service, working in a fast-paced commercial environment - ESSENTIAL
• Industry experience is desirable but not essential
• SAP system knowledge would be preferable but is not essential.
• Possess good I.T. skills, including MS Office - ESSENTIAL
• Have excellent written and verbal communication skills.
• Be confident and comfortable interfacing with other departments and stakeholders.
• Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.
• Be a good team player and flexible about tasks performed
Key skills or similar Job titles as the Service Advisor:
Service Advisor, Warranty controller, Administrator, Customer service officer, Office administrator, planner, logistics, call centre, telesales, service desk, Parts advisor.
The Service Advisor position is Commutable from:
Dudley, Wolverhampton, Wombourne, Sedgley, Coseley, Oldbury, Kingswinford, Tipton, West Bromwich, Wednesbury, Bilston
For further information about this and other positions, please apply now
This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency, agent, agencies, employment agency or employment business.