This is a 37.5 hour post working Monday to Friday.
It is an administrative led role, servicing and facilitating the preparation of patient information to aid the smooth running of the clinics in the Outpatients Department to cross cover Specialties. The post also requires a high performance/high quality service across all areas of Records Services i.e., Library Services, Scanning Services as well as Clinic Preparation; this will be in line with Service Level Agreements and the Department and Trust objectives.
Prerequisites for success in this role are the ability to work using your own initiative as well as part of a team, coupled with a strong attention to detail and a focus on delivering exceptional quality in a highly productive environment, ensuring good organizational and communication skills and to have the skills and confidence to work under pressure and to meet daily deadlines of an extremely busy department.
The post holder will be required to cross cover and work in other areas under the same management i.e The Records Services Department.
The Records Services and Clinic Prep Officer has responsibility for delivering a high performance/high quality service across all areas of Records Services i.e., Library Services, Scanning Services and Clinic Preparation.
The Records and Clinic Prep Officer will report into the Supervisor and will be required to work closely with all members of the Prep and Records Services Team.
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
• To develop working relationships with colleagues in other departments within the Trust and to assist and advise where necessary.
• Accessing electronic case notes on the EDMS and producing barcodes for scanning.
• Data Entry where required on to the EPR system.
• Respond to all requests, from EPR Telephone calls or E-mail in a timely and courteous manner.
• Escalating instances of missing information via the escalation procedure to the Supervisor
• Create a work list from KP+ (Knowledge Portal ) for all new appointments within 7 days.
• Create a work list from KP+ for all follow up appointments within 7 days.
• Identifying any relevant annotations and information on EPR, EDMS and any other systems such as PASWEB, and add it to the post note on the clinic on EPR.
• Routinely checking KP+/clinic lists to identify if extras have been added to the clinic and creating a minipack if required.
• Cross reference with the EYEV portal to ensure the referral has been added to EPR.
• To ensure that Calderdale and Huddersfield NHS Foundation Trust policies and other regulations are applied as appropriate.
This advert closes on Sunday 27 Oct 2024
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