Position Summary
Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant II coordinates and performs a variety of confidential and complex administrative duties independently with minimal direction.
Essential Functions
1. Coordinate and perform complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
2. Prepare and/or update correspondence, memoranda, agendas, handouts, website updates, and reports.
3. Record, prepare, and distribute minutes.
4. Maintain calendar(s).
5. Assist employees with onboarding, training, and answer operational questions within the scope of duties.
6. Assist with the processing of payroll, personnel action, and other human resource related forms.
7. Perform data entry and generate reports.
8. Organize information into spreadsheet format from data collection. Generate reports in preparation for analysis and graphical display from spreadsheets and databases.
9. Arrange travel logistics and coordinate schedules. Complete travel advance and authorization forms.
10. Maintain travel records.
11. Schedule or arrange for conferences, meetings, interviews, appointments, retreats, events, or similar activities.
12. Review expense reports. Submit voucher forms with appropriate receipts and information for reimbursement.
13. Process and track documents such as invoices, payments and requisitions. Follow up on payments. Reallocate purchases when necessary.
14. Answer phones and screen calls. Provide information independently and respond to complex questions.
15. Greet visitors; ascertain their needs and provide information.
16. Review, sort, distribute, and file a variety of material. Identify priority items and route accordingly.
17. Order and maintain office and other department supplies.
18. Answer e-mails and respond to routine correspondence.
19. Perform other duties as required.
Required Qualifications
1. HS Diploma or equivalent.
2. 5-7 years of related experience.
3. Proficient in Microsoft Office products and software.
4. Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.
5. Ability to prioritize and problem solve.
6. Please note - This is a HYBRID position.
Preferred Qualifications
1. Working technical knowledge to effectively utilize several systems including Sharepoint, Microsoft Teams, Microsoft Outlook and internal UMass Chan software applications.
2. Experience with graphic design software (Adobe InDesign, Canva, etc).
3. Experience managing Zoom meetings and complex Outlook Calendar requests.
4. Experience with expense monitoring and reporting.
5. Experience liaising with stakeholders and teams across multiple sites.
The University of Massachusetts Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
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