Social network you want to login/join with:
Night Team Member Reception - Full Time, Hounslow
Client: Accor
Location: Hounslow, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8f5401cf2384
Job Views: 25
Posted: 22.03.2025
Expiry Date: 06.05.2025
Job Description:
Company Description
Job Description
1. Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
2. Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
3. Maintain strict security procedures to ensure guest confidentiality and safety.
4. Ensure maximum guest satisfaction as well as the safety and security of the property.
Additional Information
Hours: Full Time 40 hours per week 5 nights per week 22.30pm - 07.00am
Salary: To be confirmed
Flexibility: Monday - Sunday Night shifts
Job Start Date: To be confirmed
Skills: Opera Cloud, Leadership, Able to handle complex situations and guest queries, working under pressure, dealing with complaints, managing delayed flights, Assisting other departments as needed, H&S awareness, Fire Marshall and First Aid will be an advantage.
#J-18808-Ljbffr