All salaries listed on our roles are based on UK salary bands, however, if you’d like more information on the bands for your country give us a shout.
Paid Media Account Manager
A bit about Torchbox
We’re the leading digital marketing agency for UK and international nonprofits. We’re proud to provide digital marketing services to the NHS, Breast Cancer Now, MSI Reproductive Choices, Disasters Emergency Committee, MND Association, Mind, Diabetes UK, MS Society, Oxfam GB and many, many more charities and organisations around the world.
This is a great time to join Torchbox.
Our diverse team of over 120 people is mostly UK-based but with a significant presence in Manila as well as a network of people around the world.
We are on a mission to set a new standard for a purpose-led business. Torchbox is 100% employee-owned - everyone is a co-owner from day one and we are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join.
We are looking for Paid Media Account Managers to join our award-winning team!
You’ll be responsible for end-to-end campaign management from planning, running and reporting back on pay-per-click (PPC) and paid social media campaigns for some of the very biggest charities and NGOs.
Your responsibilities will include:
1. Devising, running and optimising PPC and paid social campaigns with significant budgets across various channels including Google Ads, Microsoft Ads, Meta, YouTube, X (Twitter), LinkedIn, Spotify and more.
2. Leading internal client teams to ensure timely delivery of all client projects.
3. Delivering monthly and quarterly reports to our clients using Google Analytics as your primary measurement tool.
4. Building long-term relationships with our clients through regular face-to-face remote meetings to understand their requirements and deliver highly effective campaigns.
5. Providing clients with high-quality strategic insights and recommendations for all campaigns.
6. Supporting our Director of Paid Media in contributing to new business pitches and proposals, occasionally leading on pitches.
7. Staying up to date with industry standards and trends.
Our Paid Media Account Managers have the following skills:
1. Significant hands-on experience planning and running PPC and paid social campaigns within a digital agency environment or charity side.
2. An excellent understanding of the digital marketing landscape.
3. Outstanding client-facing skills.
4. Experience managing multiple projects or accounts concurrently.
5. Strong account management skills.
6. A working knowledge of Google Analytics.
7. Outstanding, error-free written skills.
8. Excellent numerical skills.
9. Experience managing Google Ad Grants accounts.
10. Experience advertising on LinkedIn, X (Twitter), YouTube and Display Channels.
What we offer:
1. Become a co-owner of Torchbox, shape our success and share in the rewards.
2. Work with awesome clients doing rewarding, purposeful work.
3. Competitive salary + annual review + bonuses.
4. Ethical pension scheme, with a 6% contribution from Torchbox.
5. Fully remote, hybrid, office full-time, whatever works for you.
6. Training and conference budget to discover new ideas.
7. Paid time off to volunteer for causes that matter to you.
8. Health schemes and access to mental health support.
9. Electric car salary sacrifice scheme (UK only).
10. Wellness programme and cycle-to-work scheme.
11. Some pretty epic socials (virtual and in-person), weekly free veggie lunches in the office and a bunch of other cool stuff.
The money bit:
* As an employee-owned company our remuneration is made up of two parts, your base salary £38,170 - £45,374 per annum and your tax-free co-owner bonus of £3,600 which is prorated and paid quarterly.
The application process:
The application process will consist of 2 stages:
1. 30-minute first-stage interview, we will ask you more about your previous work experience and skills. You’ll also get a chance to learn more about Torchbox and the role.
2. A 90-minute final stage interview, this will be a panel interview with 2-3 members of the team. We will delve more into your experience and ask you some competency-based questions. During this stage, we’d like you to complete a written task and a 5-minute presentation, we will send you details in advance.
If you need help or have questions - give us a shout - recruitment@torchbox.com or leave us a voice message on +44 (0) 1608 811 870
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