There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' (see additional documentation) and provide examples.
Job overview
The Matron will provide a highly visible, accessible and authoritative presence in their Clinical area. The Matron will be available to patients, their families and staff to provide assistance, advice and support and to address problems and concerns as required. The post will be expected to demonstrate effective leadership skills to drive the needs of the service.
The post holder will be required to undertake the senior professional cover role which is to maintain safety out of hours.
Main duties of the job
The Matron is accountable jointly with the Business Manager and Clinical Director of the Clinical Directorate for managing patient flow efficiently and effectively for all aspects of clinical governance within their remit.
As a member of the senior team within the Division, the Matron will act as a professional role model to all nurses and will take corrective action to uphold the standards required of the Trust and the profession. This will include participating in hospital specific shift arrangements to provide professional advice and leadership during evenings (including nights in extreme circumstances), weekends and bank holidays in support of the operational teams.
Detailed job description and main responsibilities
Ensures effective communication channels exist between patients and relevant stakeholders at all levels.
Ensures patients and their families are treated with dignity and respect and information is conveyed to them in a timely and understandable manner.
Works collaboratively with Corporate Risk and Patient & Customer Services team and leads on complex investigations, resolutions and action planning.
Supports patients and staff in the handling of complaints and works to ensure early and satisfactory resolution of concerns.
The Matron takes the lead role within their Business Group for ensuring effective patient and family engagement, ensuring that the views and comments of patients, carers and service users are sought and acted upon.
Utilises agreed mechanisms to access the Business Group Quality Board regarding matters relating to patient care, hospital cleanliness and infection prevention and control, where appropriate.
Where possible, take all reasonable action to address problems, concerns and complaints as near to ‘source’ as possible, but also understands when to escalate.
Person specification
* Registered Nurse on NMC Register
* Accreditation (CQC) and revalidation knowledge and experience.
* Evidence of continuing personal and professional development
* Project management
* Leadership course evident or working towards
* Previous experience working as a matron
* Excellent understanding and evidence of successful financial management
* Previous experience in patient flow and addressing barriers
Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.
From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.
Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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