Reporting to the Operations Manager, you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
Your Tasks
* Supervisory and people management tasks including conducting regular 1-2-1's and development plans.
* Monitor and prioritise incoming and outgoing orders and assign tasks to your team members for picking, packing and shipping.
* Ensure timely order fulfilment while maintaining accuracy.
* Collaborate with inventory teams to ensure stock levels meet order demands.
* Analyse and improve order flow processes to reduce delays and bottlenecks.
* Monitor team performance to ensure SLA's and KPIs are met.
* Steering, coordinating, and implementing processes as well as planning the daily business activities.
* First point of contact for all process and technical faults and forwarding of reports to the involved departments.
* Identifying issues or problems and initiating corrective measures and success control.
* Operate in the SAP system.
* Participating in resource planning (staff and infrastructure).
Your Profile
* Strong leadership and organisational skills.
* Proficiency in warehouse management systems (WMS), preferably SAP.
* Experience and understanding of working in a temperature-controlled environment is an advantage.
* Able to demonstrate reliability, good time management, and organisation skills.
* Good written and verbal communication.
* Good numerical skills and record-keeping skills.
* Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
We Offer
* 25 days annual leave plus 8 days bank holidays with the option to purchase up to an additional 5 days.
* Pension contribution.
* A life assurance policy that pays out 4 x Salary.
* Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
* Employee Discount Scheme through Benefit Hub.
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