Business Analyst (12 Month Fixed Term Contract), Greater Manchester
Client: [Client Name]
Location: Greater Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 77815a402e22
Job Views: 5
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
We are seeking an experienced Business Analyst to join our Global CRM (Client Relationship Management) team, to support delivery of a firm-wide business development transformation programme. Working closely with the Senior Change Manager, the role holder will be responsible for understanding, defining, documenting and providing guidance on delivering solutions to embed best practices in business development and leverage the value of our CRM platform (Salesforce).
The ideal candidate will have good understanding of business development processes and activities. They will have excellent consultative, communication and technical skills, with the ability to operate credibly with stakeholders and work collaboratively with colleagues in Marketing & Business Development, IT and other specialist teams across our global firm.
Key Responsibilities
The Business Analyst will:
1. Gather and analyse information from subject matter experts in MBD and Partners
2. Document business requirements
3. Transform business requirements into functional configuration requirements, processes, workflows and acceptance criteria, working closely with the Salesforce Development team.
4. Maintain and ensure traceability between business needs, requirements, and the solution configuration
5. Support data mapping, migration and value analysis activities
6. Support business change, adoption, communications and training activities
Key Requirements
1. Experience as a Business Analyst within a global organisation
2. Knowledge and experience in the legal, financial or professional services industries preferred
3. Entrepreneurial instincts with a clear bias for informed action and a track record of leading new initiatives with limited resources and support
4. Works across resources (people), projects, regions/time zones to assess and report on project status and project performance across all project workstreams
5. Assists in tracking and delivering on behavioural change programmes related to marketing technologies
6. Knowledge of law firm or professional services bid/pitch management or other sales processes
7. Experience working with cross-functional global teams
8. Experience conducting user interviews and facilitating workshops
Competencies
1. Ability to “hold the room” and lead among leaders, whilst considering the soft skills required to build trust
2. Ability to easily and effectively connect and relate to senior leadership and executives
3. Strong executive presence and demonstrated ability to build, extend and maintain senior executive relationships with executive steering committee members
4. Demonstrated ability to lead consulting teams comprised of senior level domain experts
Freshfields Overview
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions, and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case-by-case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
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