The NRLA: Who we are
The UK's largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than100,000 members across England and Wales.
Created by landlords, for landlords, it offers investors everything they need to run a successful and compliant lettings business, whether they are full-time property professionals running large portfolios or accidental landlords with a single let.
The NRLA is a trusted ally, on hand to guide members through the complex regulatory environment, with all the essential documents and guidance needed to run a successful and fully compliant business.
A truly member-first organisation, innovation is at the heart of what we do and have invested in and developed new proptech solutions for members, including the acquisition of property safety certification firm Safe2 and the development of property management system Portfolio.
A dynamic and fast-paced organisation, the NRLA is a great place to work, and it is not just us saying that, we have Investors in People Gold status to prove it. The association was also named one of the best companies to work for in the UK in a list compiled by The Sunday Times.
Our enthusiastic and ambitious staff work out of offices in Central Manchester and Central London with hybrid working options available. Colleagues typically work from home four days a week with one day in the office. This role is open to applicants in both Manchester and London.
We are looking for colleagues who are professional, adaptable, and innovative. In return we offer an inclusive and creative working environment with attractive options for training and career development and a competitive salary and benefits package.
The salary for this role is £32,000 per annum
The NRLA package:
* 25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
* Additional annual day off for your birthday
* Salary exchange Pension scheme
* Life assurance
* Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
* Sick pay
* Cycle purchase loans, season tickets loans and interest free staff loans
* Complimentary NRLA membership
* Non contractual annual performance-related bonus scheme
* Enhanced maternity and paternity pay
Duties and Responsibilities
eLearning Development
* Integrate emerging instructional methods and technologies into e-learning.
* Produce effective storyboards and scripts to a high quality.
* Produce effective and interactive eLearning content using authoring tools, including video and animation.
* Maintaining the Learning Management System to develop and improve usability and design.
* Work with team members to meet design requirements with a creative and agile approach, while working to agreed standards.
* Review projects with other team members, providing feedback and suggestions for improvement.
* Quality check content to ensure output has high standards of written and spoken English.
* Liaise with Academy Trainer to ensure content changes are made in a timely manner
* Be responsible for providing technical expertise to assist in the area of developing new eLearning courses and revising eLearning courses.
* Maintaining the Learning Management System to develop and improve usability and design
Customer Feedback
* Be responsible for ensuring customer requirements and deadlines are met relating to eLearning queries.
* Monitor customer feedback to identify areas for improvement
* Handle eLearning related complaints in the first instance.
Ensuring Quality
* Monitor and review eLearning feedback and ensure any constructive feedback is actioned appropriately
Mentoring & Coaching
* Provide mentoring/coaching to the eLearning Developer where required
Person Specification
Qualifications
* Qualified to a minimum of level 3 in a related subject (desirable)
Skills & Abilities
* Strong graphical design skills
* Strong analytical and problem-solving skills
* Follow-up, time management and organisation skills
* Ability to engage with complex and unfamiliar subject matter
* Communication and team-building skills
* Editing, written and oral communication skills
* Audio-visual and animation skills
Essential Experience
* Demonstrated experience as an eLearning developer (3 years minimum)
* Experience of delivering eLearning products on a Learning Management System
* Demonstrated experience in Articulate Storyline, H5P and other e-learning design tools
* Demonstrate development of own skills and professional development
* Experience of co-ordinating a developing Learning Management System
Desirable Experience
* Experience of Moodle and/or Totara Learning Management Systems
* Confident in use of design tools such as Adobe Creative Suite
Knowledge
* A good understanding of learning styles, delivery methods and effective teaching practices
* Must be familiar with the General Data Protection Regulations (GDPR)
* Knowledge of modern training techniques and tools in technical subjects
* Working knowledge in MS Office, authoring tools and LMS
Personal Attributes
* Ability to work within a team as well as individually and under pressure at times of high demand
* Creative flair and passionate about design
* Interest in trends on eLearning and learning development
* Self-motivated and able to use own initiative
* Ability to work within a team as well as individually and under pressure at times of high demand
This role will close on 28th January 2025. However, we reserve the right to close the role early if we have a sufficient number of applicants.