Job type: Full-time, permanent
Hours: Monday - Friday, between the hours of 08.30am to 5.30pm - hybrid (3 days in office)
Salary: £32,000 - £34,000 (depending on experience)
This is an exciting new opportunity to work for a well established local company. You will be working within a modern office with a strong team spirit where collaboration is encouraged.
Role requirements
- A high level of administration and customer service skills essential
- Previous experience within a coordination role would be ideal
- Able to work under pressure, to tight deadlines, with a high level of attention to detail and accuracy
Within this role you will be required to:
- respond to customer queries and provide a link between internal teams and clients
- follow up on leads for new customers
- provide quotes, revise prices, booking information and plans within specific time frame
- manage surveyor diaries and schedule in appointments
- identify opportunities to upsell services
- support clients with documents and preparations
- negotiate rates
- address and resolve complaints
- data entry
Please apply for an immediate telephone chat!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.