* £250- £300 / day depending on experience
* 6 month day rate contract
About Our Client
This firm is a global player in the financial services industry. It provides a diverse suite of services and is noted for its commitment to innovation. This role will be supporting the London office.
Job Description
The Desktop Support Engineer role is to ensure proper computer operation so that end users can accomplish business tasks.
* Perform Level 1 and 2 support as required: handle incoming help requests from end users via both telephone and e-mail in a courteous manner.
* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
* Build rapport and elicit problem details from customers.
* Identify and learn appropriate software and hardware used and supported by the organization. Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
The Successful Applicant
* Minimum of 4 years of technical experience performing desktop support and systems administration, including troubleshooting workstation and operating system problems and repairing hardware.
* Experience with office administration and data feed services (such as Reuters or Bloomberg) preferred.
* Previous experience in supporting trading users is a plus.
* Familiarity with Windows 10 & 11, Microsoft Office 365, ServiceNow, SCCM/Intune and Citrix XenApp/XenDesktop.
* Ability to determine the nature of hardware/software problems either via telephone or in-person and choose the appropriate method of resolution.
What's on Offer
£250-£300 Per Day
6 Months Contract Day Rate.
#J-18808-Ljbffr