Tambo is a Marketplace Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listing to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally.
This is a great opportunity to work in arguably the most exciting area of e-commerce, with world leading brands, leaders in innovation or fast growing businesses to help them grow sales both in the UK and internationally.
The Role
Reporting to the Marketplace Manager, you will be responsible for supporting the Marketplace Managers with managing the day-to-day operations for multiple high-profile clients across a range of marketplaces, primarily the Amazon Marketplace.
The Executive will play an important role in supporting the full account lifecycle including project scope, client requirements, design, implementation, testing, deployment and post deployment operations. An understanding of E-Commerce & marketplace industry trends is essential.
Skills & Experience Required
1. At least 1 year of experience using Amazon Vendor or Seller.
2. Excellent written English and strong attention to detail.
3. Interest in E-commerce.
4. Good level of competency in Excel and PowerPoint.
5. Analytical skills and high computer literacy, with the ability to learn new systems.
6. Confidence in communicating with both internal and external stakeholders/clients.
7. Demonstrable ability to think on your feet and make smart decisions.
8. Planning, prioritisation and time-management skills.
Preferred
1. Agency or brand-side Amazon account management experience.
2. Experience in preparing content for use on e-commerce platforms.
3. Understanding and experience of selling on other marketplaces.
Responsibilities
As a member of the Tambo family, you will be part of our journey as an ambitious and rewarding scale-up. Your skills, feedback, passion and drive will help clients and Tambo to grow.
Marketplace Responsibilities will include:
1. Supporting Marketplace Managers to best manage the relationships, deliverables and daily operations for multiple clients, managing own accounts once established in the role.
2. Analysing account performance and market behaviours to identify opportunities, optimise and grow your accounts.
3. Ensuring the brand’s Amazon catalogs are maintained.
4. Supporting the creation and delivery of commercial reviews e.g. product assortment, profitability etc.
5. Monitoring account health and providing operational support to clients.
6. Producing and presenting weekly, monthly and quarterly reports and review documentation.
7. Researching, setting up and optimising advertising campaigns (AMS).
8. Using proprietary and 3rd party tools to research and analyse a brand’s performance on Amazon (and other marketplaces).
9. Researching and generating category and brand insights that inform the preparation of Tambo’s Performance Reports.
10. Supporting wider business initiatives.
Benefits
1. Private Health Care upon passing probation.
2. Free Amazon Prime.
3. Annual company trip + monthly socials.
4. 5 weeks working from anywhere in the world, which increases to 8 at the 2 year mark.
5. 26 days holiday in addition to the UK public holidays.
6. Birthday day off.
7. Annual charity day / several charity events in the year.
8. Hybrid working - minimum 1 day bi-weekly in the office.
We are committed to investing in and growing each member of the Tambo family. We want you to work where you are happiest; in an ambitious and supportive environment. London team members are expected to come into the office a minimum of once a week, and slightly less frequent visits for those living further away.
Technology is at the core of our business, enabling our services, empowering our employees, providing collaboration. A new way of working for people who want to work smarter.
Tambo employees are measured on their results and rewarded on performance. Every employee has clear objectives with defined rewards for achievement.
Tambo has offices in London (UK) and Sydney (Australia).
For more information about Tambo, please visit tambo.io
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