Job summary We are looking to recruit a General Administrator to provide clerical and office support to our operations and quality team in London. Main duties of the job You will provide a comprehensive and professional secretarial and administrative service within the region, arrange patient appointments and professional meetings on behalf of the departments, creating agendas and producing accurate minutes. You will undertake other delegated administration tasks and ensure high service levels for both internal and external contacts practicing clear and effective communication. About us Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time Reference number 6053 Job locations Home Based London SW11 7BW Job description Job responsibilities Marie Curie is the UKs leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, theyre likely to die from. The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life.Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. We are looking to recruit a General Administrator to provide clerical and office support to our operations and quality team in London. You will provide a comprehensive and professional secretarial and administrative service within the region, arrange patient appointments and professional meetings on behalf of the departments, creating agendas and producing accurate minutes. You will undertake other delegated administration tasks and ensure high service levels for both internal and external contacts practicing clear and effective communication. What were looking for: Recent knowledge and understanding of administrative procedures including minute taking. Experience of working within an admin role or a patient facing service Demonstrable experience of working within an admin or a patient facing role Knowledge and experience of working with Microsoft Office tools IT Proficiency and EMIS and Oracle knowledge is desirable GCSE English and Math (or equivalent) to Grade 4/5 Ability to prioritise workload and work towards deadlines Collaborative work routine to be able to work effectively with stakeholders and cross-functional team members Committed to own personal and professional development Values and respects the different cultures and beliefs of patients and colleagues What's in it for you: Annual leave allowance 27 days plus 8 public holidays (pro-rated) Hybrid working Competitive Policy for parental/sick Leave Continuous Professional development Industry leading training programmes Introduce a friend scheme Entitled to Marie Curie Blue Light Card Entitled to Benefit-Hub Discount Scheme Salary: Marie Curie Pay Scale Band 2 (aligned with AFC) £23,615 Pro-rated per annum Hours/Contract: Part time - 30 hours per week; Schedule to be discussed Based: Home Based, United Kingdom. Expected to be in the London office 1 day/ week This may change to an alternative site Closing date: 27-November- 2024 To apply, please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role along with a copy of your CV. For more information or an informal chat please contact shirin.zerhbendmariecurie.org.uk or ashish.sharmamariecurie.org.uk Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support viarecruitmentmariecurie.org.uk This role will be subject to receiving an enhanced DBS criminal record check. We reserve the right to close this vacancy early. Agencies need not apply. Job description Job responsibilities Marie Curie is the UKs leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, theyre likely to die from. The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life.Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. We are looking to recruit a General Administrator to provide clerical and office support to our operations and quality team in London. You will provide a comprehensive and professional secretarial and administrative service within the region, arrange patient appointments and professional meetings on behalf of the departments, creating agendas and producing accurate minutes. You will undertake other delegated administration tasks and ensure high service levels for both internal and external contacts practicing clear and effective communication. What were looking for: Recent knowledge and understanding of administrative procedures including minute taking. Experience of working within an admin role or a patient facing service Demonstrable experience of working within an admin or a patient facing role Knowledge and experience of working with Microsoft Office tools IT Proficiency and EMIS and Oracle knowledge is desirable GCSE English and Math (or equivalent) to Grade 4/5 Ability to prioritise workload and work towards deadlines Collaborative work routine to be able to work effectively with stakeholders and cross-functional team members Committed to own personal and professional development Values and respects the different cultures and beliefs of patients and colleagues What's in it for you: Annual leave allowance 27 days plus 8 public holidays (pro-rated) Hybrid working Competitive Policy for parental/sick Leave Continuous Professional development Industry leading training programmes Introduce a friend scheme Entitled to Marie Curie Blue Light Card Entitled to Benefit-Hub Discount Scheme Salary: Marie Curie Pay Scale Band 2 (aligned with AFC) £23,615 Pro-rated per annum Hours/Contract: Part time - 30 hours per week; Schedule to be discussed Based: Home Based, United Kingdom. Expected to be in the London office 1 day/ week This may change to an alternative site Closing date: 27-November- 2024 To apply, please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role along with a copy of your CV. For more information or an informal chat please contact shirin.zerhbendmariecurie.org.uk or ashish.sharmamariecurie.org.uk Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support viarecruitmentmariecurie.org.uk This role will be subject to receiving an enhanced DBS criminal record check. We reserve the right to close this vacancy early. Agencies need not apply. Person Specification Qualifications Essential GCSE English and Math (or equivalent) to Grade 4/5 Desirable NVQ Customer Service or equivalent Audio typing qualification or experience Experience Essential Working within an admin role or a customer facing service Desirable Minute taking IT Proficiency and EMIS and Oracle knowledge Person Specification Qualifications Essential GCSE English and Math (or equivalent) to Grade 4/5 Desirable NVQ Customer Service or equivalent Audio typing qualification or experience Experience Essential Working within an admin role or a customer facing service Desirable Minute taking IT Proficiency and EMIS and Oracle knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Marie Curie Address Home Based London SW11 7BW Employer's website https://www.mariecurie.org.uk/ (Opens in a new tab)