Medical Secretary | Administration | Sutton Coldfield | Ad-Hoc / bank Basis | Competitive salary plus fantastic benefits | Free Parking
Spire Little Aston Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service.
As Medical Secretary you will be responsible for providing a proficient and professional medical secretarial service to consultants and acting as point of contact for patient enquiries, offering outstanding customer service at all times.
Working Hours: Monday to Friday, 9 am to 5 pm Contract Type: Bank Duties and responsibilities:
1. Providing an efficient and timely secretarial service to assigned consultants and any other associated teams
2. Liaising with private and NHS patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner
3. Liaising with insurance companies and other external agencies, as appropriate
4. Production of clinic letters, operation notes and other correspondence
5. Accurate and timely invoicing and payment tracking for insured and self-pay patients
6. Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date
7. Developing good working relationships with consultants, administration teams, nursing staff and all other hospital department
8. Manage outpatient bookings, where required, ensuring the appointments and clinic process runs smoothly
9. Manage Consultants’ theatre diaries
Who we're looking for:
10. Good standard of secondary education with demonstrable literacy and numeracy skills
11. Track record of successful delivering a similar role, with experience in a wide range of administrative or secretarial duties
12. Previous experience in an identical or similar role is essential
13. Excellent interpersonal and communication skills
14. Ability to build and maintain effective working relationships, both internally and externally
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
15. 35 days annual leave inclusive of bank holidays
16. Employer and employee contributory pension with flexible retirement options
17. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
18. Private medical insurance
19. Life assurance
20. Free Car park
21. Free DBS
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
22. Driving clinical excellence
23. Doing the right thing
24. Caring is our passion
25. Keeping it simple
26. Delivering on our promises
27. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.