Employer: NHS Hertfordshire and West Essex Integrated Care Board
Employer type: NHS
Site: Charter House
Town: Welwyn Garden City
Salary: £26,530 - £29,114 per annum plus fringe allowance
Salary period: Yearly
Closing: 25/11/2024 23:59
Interview date: 10/12/2024
Project Support Officer
NHS AfC: Band 4
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.
It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job overview
The Project Support Officer will provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquiries.
The postholder will work in a team to coordinate and administer clinical pathway development as well as manage clinical pathways, clinical policies, and the pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care. The postholder will also have opportunities to learn the techniques of administration of pharmacy and policies website.
The successful candidate will need to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines while ensuring high levels of accuracy and confidentiality. The postholder will have a professional, flexible approach to work and the ability to prioritise/plan their workload. In addition, experience of working in an office environment along with computer literacy in Microsoft Office including Teams, Outlook, Word, and Excel is required.
Main duties of the job
* Provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquiries as necessary.
* Coordinate and administer clinical pathway development, manage clinical pathways, clinical policies, and the pharmacy website.
* Carry out any other duties as may reasonably be required by their line manager.
Working for our organisation
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.6 million people who live in Hertfordshire and West Essex.
It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Detailed job description and main responsibilities
For further information on the role please see the Job Description and Person Specification attached.
Person specification
Knowledge, Training and Experience
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant administrative/secretarial experience including initiating and maintaining office systems.
* Demonstrable experience in dealing with the public and handling sensitive and confidential information.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint, and Access.
* Understanding of Confidentiality and Data Protection Act.
* Clear communicator with excellent writing, data entry, and presentation skills; capable of constructing and delivering clear information/instructions to staff and service users.
* Ability to work under pressure in a busy working environment and able to multi-task.
* Effective team working.
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