Location
Birmingham
Salary £20000 - £25000 TypePermanent WorkplaceOn-Site Ref86284
Recruiter Managing This Role
Our client, a well-established law firm, is seeking a highly motivated Residential Property Admin Assistant to join their team. This exciting opportunity allows you to work alongside the Residential Property Department, providing essential administrative support to the Head of Department. This role is perfect for someone with a basic understanding of the sales and purchase process, who enjoys working independently and managing their workload efficiently. The position is based in the Solihull office, with flexibility to work across multiple offices in the Midlands.
Key Responsibilities:
1. Serve as the first point of contact for clients, managing queries via phone and web.
2. Provide clients with essential legal service information within the Residential Property Department, and follow up to convert leads into sales.
3. Deliver accurate quotes to prospective clients for property sales and purchases.
4. Complete internal forms, track data, and manage general administrative duties.
5. Prepare initial onboarding paperwork for new clients and open client files.
6. Ensure high attention to detail in all tasks, maintaining accuracy in communications and documentation.
7. Communicate effectively via phone, email, and web queries, ensuring client satisfaction and efficient workflow.
8. Work in compliance with the Health and Safety at Work Act.
Skills & Experience Required:
9. Basic understanding of the residential sales and purchase process.
10. Strong communication skills, with the ability to handle client queries professionally.
11. Excellent attention to detail and ability to work independently.
12. Strong organizational skills to manage multiple tasks and prioritize workload.