Head of Property Services – National Care Provider
Location: North Yorkshire Office, Hybrid working available
Salary: up to £80,000 (plus benefits and bonus)
We are working in partnership with one of the UK’s largest and most respected care home providers to appoint a strategic and operational leader to the role of Head of Property Services. This is a critical position that plays a central role in ensuring the safety, compliance, and ongoing improvement of a large and complex estate, ultimately supporting the delivery of high-quality care across a diverse portfolio of homes.
About the Role
This senior leadership role carries budgetary responsibility in excess of £20 million per annum and requires a strong and experienced professional to oversee building compliance, maintenance, capital investment, and asset management. You will lead a multi-disciplinary team and work in close collaboration with health & safety, operations, and senior stakeholders across the organisation.
The successful candidate will bring strategic insight and operational precision, ensuring that property services run efficiently, cost-effectively, and in alignment with the organisation’s values and commitment to resident wellbeing.
Key Responsibilities
Leadership & Strategy
Provide strategic leadership to property and facilities teams, fostering a high-performance culture
Set clear goals, monitor performance, and implement initiatives to support continuous improvement
Build effective working relationships across departments to ensure alignment with organisational priorities
Act as a senior point of contact for all property-related matters
Compliance & Risk Management
Ensure full compliance with statutory and regulatory requirements across all maintenance and facilities operations
Oversee risk assessment processes and ensure appropriate audit trails are maintained
Manage emergency response protocols and act as a key escalation point
Collaborate with health, safety, and risk management teams to ensure consistent standards
Operational & Financial Management
Lead the management of large-scale budgets, ensuring financial efficiency and value for money
Oversee procurement and performance of external contractors, ensuring robust service agreements and delivery standards
Produce regular performance and compliance reports for senior stakeholders
Review and develop systems and tools to support service delivery and operational oversight
Property & Estate Management
Oversee the strategic maintenance, development, and optimisation of a diverse property portfolio
Support capital projects and align standards with broader organisational goals
Ensure effective governance, policy development, and reporting practices within the property function
Candidate Profile:
We are seeking an accomplished leader with a background in estates, facilities management, or a related discipline, ideally within a regulated environment. You will be confident managing large-scale operations, budgets, and teams, and bring a proactive, solutions-focused mindset.
Essential Requirements:
Degree or equivalent experience in architecture, engineering, surveying, or facilities management
Demonstrated leadership in property or estates roles within complex organisations
Strong working knowledge of compliance, risk management, and facilities operations
Excellent communication, planning, and financial management skills
Proficiency in Microsoft Office and CAFM systems
Full UK driving license and willingness to travel
Desirable:
Postgraduate or chartered qualifications
Healthcare or care sector experience
Proven track record of raising compliance standards in multi-site environments
Project management expertise
This is a rare opportunity to join an established provider in a pivotal role, driving long-term improvements that directly benefit residents and frontline colleagues. The role offers a hybrid working model, with occasional travel across the UK and participation in an out-of-hours on-call rota.
Interested?
For a confidential discussion or to register your interest, please contact Ben Watkins at Gilbert Meher. All enquiries will be handled with discretion