At Purple Travel, we turn travel dreams into reality while fostering a dynamic and rewarding workplace for our team. We are excited to open our first shop in Guildford as the foundation of our ambitious plan to launch 10 locations across Surrey within the next four years.
Our vision is to inspire the people of Surrey to explore the world through exceptional travel services. With our Guildford store set to open in July 2025, we are looking for an Assistant Manager to join us immediately, working alongside the company’s Directors to establish the ultimate prototype store. This role is a unique opportunity to shape our brand, create an inspiring travel experience, and help Guildford residents plan unforgettable holidays.
If you are passionate about travel and leadership, we invite you to join our team and be a key player in transforming the way Surrey travels.
Full-time Position
Competitive Salary + Performance-Based Bonus
What Makes a Successful Assistant
* Industry Experience: You have a minimum of five years of experience as a Travel Consultant with a strong sales track record.
* Leadership Skills: You’re a proactive leader who can coach, mentor, and develop a team to maximize performance and job satisfaction.
* Customer-Focused Approach: You excel in building relationships with clients, understanding their needs, and delivering outstanding service.
* Target-Driven Mindset: You work strategically to meet individual and team sales targets while maintaining excellent service standards.
* Passion for Travel: Your enthusiasm for global destinations, travel trends, and industry insights helps you inspire both customers and your team.
* Strong Organizational Skills: You have excellent time management and the ability to prioritize tasks effectively in a fast-paced environment.
Key Responsibilities
* Team Leadership: Oversee the day-to-day operations and ensure a motivated, high-performing team.
* Sales & Customer Service: Drive sales through exceptional customer service, proactive lead generation, and in-depth product knowledge.
* Marketing & Promotions: Represent the branch at local promotional events and leverage social media to increase brand awareness and customer engagement.
* Training & Development: Assist in training and mentoring staff, fostering a positive and collaborative work environment.
* Operational Excellence: Ensure smooth branch operations, meeting profitability and performance objectives.
* Problem-Solving: Handle customer queries and operational challenges with professionalism and efficiency.
Why Work at Purple Travel?
We are more than just a travel agency; we are a community of passionate professionals who value excellence and innovation. As part of our team, you’ll enjoy:
* Professional Growth: Tailored training programs to enhance your skills and career progression opportunities.
* Travel Perks: Exclusive discounts on your own holidays and educational trips to expand your destination knowledge.
* Rewarding Environment: Performance-based bonuses and incentives for achieving sales targets.
* Wellbeing Support: Access to health and wellness programs, including an employee assistance plan.
* Exclusive Benefits: Discounts on high-street shopping, leisure activities, and more.
* Recognition & Loyalty Rewards: Celebrate career milestones with our long-service awards and recognition initiatives.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Travel Arrangements
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