Job Summary
We are looking for a new team member in our Shell Petrol Station. You will be the first point of contact for our clients, providing assistance and resolving inquiries to ensure customer satisfaction. The applicant must be reliable and flexible.
Duties
1. Welcome each customer with a smile & friendly greeting.
2. Provide excellent customer service.
3. Take in supplier & fuel deliveries when required.
4. Operate tills, scanners & credit/debit card terminals, collect payments & issue refunds and exchanges when required.
5. Process customer orders and payments efficiently.
6. Assist customers with the site’s facilities, keeping the till & shop areas clean and orderly.
Experience
1. Previous experience in a similar role is advantageous but not essential; training will be provided.
2. Reliable and flexible.
3. Strong communication skills and ability to analyze customer requirements are essential.
Job Type: Full-time
Pay: £11.44 per hour
Expected hours: 24 – 48 per week
Benefits:
* Company pension
* Flexitime
* Free parking
* On-site parking
* Referral programme
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Shell Colchester
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