User Experience Policy Manager, MI - London
Responsibilities
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
The MI-User Experience Team addresses key user experience and after conversion risk concerns at a platform, product, process, and policy level. We seek to provide insights, increase efficiency, improve risk governance, and expand co-governance collaboration with key MI policy and risk stakeholders and cross-functional teams.
Responsibilities:
1. Spearhead end-to-end Policy Development, Policy Enforcement, and Escalation Management for emerging Policy issues such as inconsistent content, misleading content, APP privacy, data theft, and fulfillment risk.
2. Research and analyze relevant laws, regulations, and industry standards to identify policy requirements and opportunities for improvement.
3. Collaborate with internal stakeholders, including legal, compliance, operations, and senior management, to gather input and ensure policies are aligned with business needs.
4. Build and maintain strong relationships with cross-functional teams, promoting a culture of compliance and continuous improvement.
5. Manage changes to project scope, schedule, and budget, ensuring that change requests are appropriately initiated, reviewed, and approved.
Qualifications
Minimum Qualifications:
1. Bachelor's degree or equivalent experience in public policy, business administration, commercial advertisement, or another related field.
2. Experience in digital advertising, risk prevention and identification, or integrity analysis.
3. Experience in developing project plans, roadmaps, and ability to lead and manage internal and external project teams.
4. Knowledge of legal and regulatory requirements related to policy development and implementation, especially prior experience of regulatory audit.
5. Understanding of the dynamics between users, advertisers, and advertising policies, with the capability to generate well-balanced solutions.
6. Strong interpersonal skills with proven ability to collaborate, foster relationships, and work cross-functionally, especially with diverse global teams in numerous time zones.
7. Exceptional written and verbal communication skills to drive consensus building and decision making for senior leadership.
Preferred Qualifications:
1. Experience in developing policies for harmful content within online communities.
2. Deep understanding of the digital landscape and passion around TikTok products.
3. Advanced data processing and analysis skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate our diverse voices and aim to create an environment that reflects the many communities we reach.Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media, Online Audio and Video Media, and Entertainment
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