Job Title: Retail Sales Assistant
Location: Oxford
Salary: Competitive
Job Type: Permanent, Full Time
Established in 1877, Shepherd & Woodward is the largest supplier of Academic Gowns and Robes to Oxford University, having supplied Oxford undergraduates and postgraduates for over 150 years. Our unique experience ensures that every detail can be guaranteed as correct. We also supply a large selection of specialist men's clothing, ladies clothing, outerwear, and formal wear.
The Role:
The role will be based at the Shepherd and Woodward shop, working across the 5 in-store departments, with the ability to regularly accommodate a 5-day week, Monday to Sunday.
The Retail Sales Assistant will take customers through the entire shopping process, providing excellent customer service with detailed knowledge of products and brands.
Duties and Responsibilities:
1. Being attentive to customers' needs to provide excellent customer service and deal with enquiries.
2. Processing cash and card payments.
3. Handling product returns and payment refund requests.
4. Reporting any inventory or service issues to management.
5. Promoting products based on the company's directives.
6. Arranging products on the shelves and on promotional displays (Merchandising).
7. Unpacking and sorting new stock delivery.
8. Managing product inventory at the store and providing accurate feedback to the Buyer (for example, which products are selling well).
9. Independently overseeing stock movement, maintaining stock lists, and replenishing as necessary.
The Candidate:
1. Successful applicants will demonstrate a helpful, enthusiastic nature and thrive in a busy shop floor environment.
2. Applicants will show a pleasant manner and enjoy dealing with the public, replenishing stock, and general housekeeping.
3. Experience is preferred but not essential; enthusiasm and character are more important as full training will be given.
4. Excellent people skills with the ability to work well with a team.
5. Drive to succeed.
6. Proficiency in using a point-of-sale system (POS) would be an advantage.
Benefits:
1. Monthly Sales Bonuses on top of salary (after completion of probationary period).
2. Lucrative pension scheme.
3. Clothing allowance.
4. Clothing discounts.
5. Death in service benefit.
Please click the APPLY button to submit your CV and Cover Letter.
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