Data, Automation and Reporting Analyst page is loaded
Data, Automation and Reporting Analyst
Apply locations Pennington Charlotte time type Full time posted on Posted 6 Days Ago job requisition id 24047786
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Job Description:
The Global Credit AML & Onboarding Operations (GCAOO) organization is a central control function which governs, facilitates, and oversees the global end-to-end GCAOO program across all GB&GM businesses and jurisdictions through the implementation of processes and controls to effectively manage AML and economic sanctions risks. The team performs AML Know Your Customer/Client Due Diligence (KYC/CDD) and covers refresh (periodic review) as its core activity.
This role is within the GCAOO Business Controls Team and will support the team in mitigating risk, monthly control execution, and with execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.
The candidate will be responsible for supporting GCAOO Business Controls operational functions and programs through automation of existing processes, routine ad-hoc data analysis, reporting, presentations, as well as providing general initiative support for the GCAOO Business Controls team. Will work closely with operational, reporting teams, Project Management Office and Technology to support existing automation, analytics and reporting capabilities while supporting the creation of new capabilities.
Core responsibilities include analyzing and resolving highly complex problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve.
Responsibilities:
* Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
* Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
* Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
* Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
* Performs QA activities including executing on controls, managing cases, and reporting results
* Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
* Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Additional Responsibilities may include:
* Managing an initiative from end-to-end starting with understanding the business need, gathering requirements, setting expectations, analyzing the data, and delivering the final solution; with transparency throughout
* Navigating multiple data environments and utilizing different analytics tools in order to transform data into actionable, data-driven solutions.
* Understanding relational databases containing customer, associate, product, and transaction data
* Analyzing problems and identifying both tactical and strategic solutions in support of operational processes and performance to the business controls organization
* Turning data into insights in order to ‘tell the story’ and present findings to various levels of the organization, including senior management and risk leaders
* Monitoring and testing the effectiveness of key controls and status of mitigation and/or action plans to remove bottlenecks and identify root cause of issues
* Adherence to a strong risk culture, including champion/challenger roles, peer reviews, change management discipline, standardization of processes, and rigorous documentation
* Striving for continuous process improvement through standardization and automation to reduce errors and increase efficiency
* Provide project management support for various transformational and reporting initiatives, including operational metrics and presentation materials
Required Skills:
* 3-5+ years of relevant work experience with automation, analytics, business controls, or combination of similar experience
* Demonstrated proficiency in utilizing data and analytic tools (HUE, Hadoop, HQL, Toad, Microsoft SQL, SAS, Oracle, Power BI, Impala, Hive)
* Ability to organize data for executive level reporting
* Strong organizational skills and high attention to detail
* Competent at adapting to changing business needs, applying critical thinking and demonstrating initiative
* Well versed in business automation and analysis via Excel-based analytics using;
o External data source Links (Power Query)
o V-Lookups and advanced formula’s
o Pivot Tables
o Visual Basic for Applications (VBA) / automation
o Macros
* Strong interpersonal and overall communication skills (written and verbal)
* Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight
* Must be collaborative/ curious/ driven/ continuous learner
* Must be flexible and have experience working in a fast paced & high pressure environment; managing multiple projects at once
* Demonstrated proficiency in Microsoft Office applications:
o Excel, Word, PowerPoint, Access
* Solid understanding and proficiency in the following BI / Automation tools
o Hadoop/HUE
o Power BI
o Tableau
o Alteryx
o Toad for Data Point
o Toad for Oracle
o Structure Query Languages (TSQL, PL/SQL, HQL)
o Sharepoint (Maintenance & Advanced Features)
Desired Skills:
* Bachelor’s degree in a quantitative field (e.g. Statistics, Engineering, Mathematics or Technology)
* Knowledge of AML and/or GBAM businesses focused on QA/QC Testing
Skills:
* Controls Management
* Issue Management
* Monitoring, Surveillance, and Testing
* Quality Assurance
* Risk Management
* Analytical Thinking
* Attention to Detail
* Critical Thinking
* Problem Solving
* Written Communications
* Decision Making
* Innovative Thinking
* Prioritization
* Recording/Organizing Information
* Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
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Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
Regardless of the position you are interested in, the starting points to building your resume are the same:
1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2.Think about why you can do the job and make a list of your skills that are relative to the job.
3.Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4.Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume
•Do be brief. Resumes should be 1-2 pages in length.
•Do be upbeat and active in your wording.
•Do emphasize what you have done clearly and concretely.
•Do be neat and well organized.
•Do have others proofread and critique your resume. Spell check. Make it error free.
•Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
•Don't be dishonest, always tell the truth about yourself in the most flattering light.
•Don't include salary history or requirements.
•Don't include references.
•Don't include accomplishments that do not support your professional goals.
• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)
•Don't use italics, underlining, shadows or other fancy treatments.
Seven steps to a successful interview
1.Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2.Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3.Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4.Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
5.Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6.Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
7.Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
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