??Location:Birmingham (Office-Based)
??Salary:Negotiable Hourly Rate (DOE)
?Contract:Temporary (12 weeks) ? Permanent
About the Role:
Think Community Partnership are seeking an experienced Income Recovery Officer to join a Birmingham-based housing association on a temporary to permanent basis. This role offers the opportunity to make a real difference in the lives of tenants while working within a supportive team environment.
Initially, you will be employed for a 12-week temporary period, with the intention of transitioning into a permanent role upon successful completion.
Key Responsibilities:
?Rent Collection & Arrears Management Monitor and recover rent arrears in line with policies and procedures.
?Tenant Support & Engagement Provide advice and guidance to tenants to help sustain tenancies.
?Legal Action & Evictions Prepare cases for legal action where necessary and attend court hearings.
?Partnership Working Liaise with internal teams, external agencies, and welfare support services.
?Repor...