Customer Service Coordinator
Milton Keynes
£27,000 per annum
Start date - ASAP
Monday – Friday – 37.5 hours – flexible and hybrid working
Our globally known client based in Milton Keynes are currently seeking a Customer Service Coordinator to join their forward-thinking and enthusiastic team.
Our client is keen to find a customer orientated individual to join a reputable brand in Milton Keynes. They are looking for someone that excels in customer service, communication and ensuring smooth business operation. If you have an interest in the world of fashion and e-commerce this could be the role for you!
Key Duties:
Provide strong administrative and customer service support.
Provide strong support for all Customer Relations teams along with Sales in terms of order book management information, and any associated risks & delays to the orders are captured in SAP.
Check error reports and book order reports daily to ensure orders are reaching customers on time along with the updating of cancellation dates where required.
Work closely to ensure system availability dates are maintained on a weekly basis and are as accurate as possible.
Assist with updating customer supplied pricing, part numbers and other VAS requirements in SAP in a timely manner.
Support the Customer Relations teams in acquiring labels directly from customers where required and working with the Logistics team to ensure they arrive in sufficient time.
Or...