Job Title; Customer Service Administrator
Salary; £25,000 - £27,000 per annum
Shift; 8.30am-5.00pm Monday to Friday
Location; Wigston, Leicester
Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.
The Customer Service Administrator Role;
* Dealing with inbound phone calls
* Processing sales orders and confirming orders
* Dealing with customer requests for information on orders, deliveries and all general enquiries
* Collecting and inputting data on to company CRM system
* Working efficiently with operations, accounts, sales and marketing department
* Advising clients about company products & services
* Building relationships with clients
* Working closely with accounts department to keep customer / supplier ledgers updated
Our Customer Service Administrator Candidate;
* Experience of using SAGE is essential
* Computer literate (Office 365, Excel / Word / MS Office)
* GCSE pass grades for English & Mathematics as a minimum
* Level 3 qualification in Business Administration or Customer Service advantageous
* Construction materials / construction industry experience advantageous
* Proven experience in a similar administrative / customer service role a must
* Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs
The Customer Service Administrator Benefits;
* Permanent opportunity
* Free car parking
* Training and development opportunities
* Canteen facilities
* 28 days annual leave (inclusive of Bank Holidays)
* Pension scheme
If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates