Damp, Mould, and Condensation Manager
Location: Flexible with regular travel to key locations
Salary: £57k plus £6,200 car allowance
About Us
We are a forward-thinking organisation committed to providing high-quality housing and services to our residents. Tackling damp, mould, and condensation issues is central to maintaining safe and healthy homes, and we are looking for a passionate, knowledgeable, and proactive individual to lead this critical area of work.
About the Role
As the Damp, Mould, and Condensation Manager, you will lead our strategic and operational approach to addressing damp, mould, and housing disrepair issues. By championing a collaborative, risk-based methodology aligned with the Housing Health and Safety Rating System (HHSRS), you will ensure we meet the highest standards of property safety, compliance, and tenant satisfaction.
This is an opportunity to take ownership of a key area of our operations, drive cultural change, and deliver measurable improvements to housing conditions and residents' lives.
Key Responsibilities include:
Operational Leadership
* Coordinate and oversee investigations into damp, mould, and condensation cases across the housing portfolio.
* Ensure effective case management, clear escalation procedures, and regular reviews of high-risk cases.
* Support property delivery teams with thorough inspections, identifying root causes and risks, and ensuring corrective actions are taken.
Health and Safety
* Oversee the management of the Be Safe log and ensure timely resolution of health and safety actions.
* Collaborate with Health and Safety colleagues to address complex cases and maintain compliance with standards.
Disrepair Management
* Provide support to Housing Operations in resolving disrepair claims.
* Manage contractors, driving continuous improvement and ensuring clear communication among stakeholders.
* Monitor performance and provide regular KPI reports.
Strategic Planning
* Develop and implement a strategy to tackle damp, mould, and housing disrepair, aligning with organisational objectives and HHSRS principles.
* Identify challenges, develop mitigation plans, and establish performance measures.
Monitoring and Compliance
* Ensure accurate data capture and severity ratings for damp and mould cases.
* Produce regular reports on trends, outcomes, and compliance.
* Conduct audits and inspections to ensure surveyor actions meet health and housing standards.
Training and Development
* Deliver training sessions for property delivery teams on identifying and managing damp, mould, and condensation.
* Act as a point of expertise, offering guidance to staff and residents on practical solutions to prevent mould growth.
What We’re Looking For
Knowledge and Skills
* Expertise in building construction, ventilation systems, and moisture management.
* Hands-on experience managing remedial works and coordinating contractors.
* Strong communication and interpersonal skills to engage with tenants and train staff.
* Organisational skills to manage multiple cases effectively.
* Knowledge of Disrepair Protocol and relevant legislation.
Experience and Qualifications
* Proven experience in property management, housing, or maintenance roles, particularly addressing damp, mould, and condensation issues.
* Experience managing disrepair claims within the social housing sector.
* Familiarity with compliance frameworks like HHSRS.
* Professional qualifications in property management, building surveying, or environmental health.
What We Offer
* Competitive salary and benefits package.
* Opportunities for professional development and training.
* A supportive and collaborative work environment.
If you’re ready to lead the charge in improving housing conditions and making a real difference to residents’ lives, we’d love to hear from you!
Let’s work together to build healthier, safer homes.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
* Gym, fitness and wellbeing discounts
* Mental health support
* Flexible working options
* Access to online GP appointments
Finance
* Pension plan – contribute between 4% and 8% and we’ll match it or better
* Quick and easy pension transfer service
* Savings and financial advice, loans, free life assurance
* Discounts on shopping, holidays, phones, technology and more
Career
* Ongoing personal and professional development programme
* Leadership Pathways online learning resources
* Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website.
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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