Cwm Taf Morgannwg University Health Board
This post offers an opportunity to an individual to work within the Booking Office at a Supervisory level, ensuring an efficient, well-organised appointment and reception service in the Princess of Wales Hospital.
The successful candidate will work alongside and in partnership with other Departmental Supervisors and will form part of the supervisory team of the Medical Records Department within the Health Board. The successful person will also provide support to the Medical Records Manager and Deputy Manager.
This post will be worked Monday - Friday, and flexibility will be required as at least one afternoon shift until 17:00 each week will be required.
Main Duties of the Job
The successful candidate will be responsible for:
1. Ensuring the Booking Office Team provides a full appointment and reception service for Outpatient Clinics.
2. Ensuring the day-to-day organisation of outpatient clinics.
3. Ensuring there is a well-trained workforce.
4. Supporting the Medical Records Manager and Deputy Manager.
5. Exhibiting excellent keyboard, customer care, and communication skills.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary, and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
1. We listen, learn, and improve.
2. We treat everyone with respect.
3. We all work together as one team.
4. We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but of the diverse communities that we serve.
Job Responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "apply now" to view in Trac.
Person Specification
Education & Qualification
* NVQ Level 4 in Business Admin or Medical Records Experience
* Good standard of general education
Skills & Knowledge
* Experience working in a hospital environment
Experience
* Experience working within a Medical Records Department
* Experience working in a hospital environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £26,928 to £29,551 a year pro rata per annum
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