Specific Duties: The Support Assistant will be specifically responsible for:
1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
2. Maximisation of Service User (SU) interests by liaising with internal and external stakeholders; and implementation of each SU's support plan
3. Safeguarding the rights and dignity of each SU
4. Fostering a positive environment in which SUs are actively engaged
5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management
6. Supporting SUs to build their confidence, self-esteem and their ability to manage their mental health symptoms
7. Personal delivery of physical and mental support to SUs
8. Promoting SUs health and assisting in their accurate medication
9. Promoting SUs hygiene and personal presentation
10. Supporting SUs with developing social skills and future independent living
11. Supporting SUs with their daily living skills and domestic chores
12. Supporting SUs with scheduling and attending appointments and daytime activities
13. Supporting SUs to use public transport
14. Encouraging and motivating SUs into employment, voluntary work and/or education
15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
16. Accurate and timely update of SUs and house records
17. Conducting regular two-way communication with SUs and management
18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans
19. Successfully achieving the individual objectives set by the company
20. Enhancing current operations through continuous improvement
Generic Duties: In addition to specific responsibilities, the Support Assistant will also be responsible for ensuring:
1. The maintenance of confidentiality of all information unless otherwise permitted by management
2. Full compliance with the company’s vision, values, policies and procedures
3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
4. Undergoing training and professional development as directed by the company
5. Working in a manner that promotes teamwork and a collegial environment
6. Active and positive promotion of the company’s image and brand
7. Other duties that may be assigned by management.
Qualifications: The following qualifications, skills and experience are desirable for this role:
1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
2. Strong living skills that can be transferred to service users, i.e., all daily living skills etc.
3. Competence in the use of Microsoft Office and Internet applications
4. Strong English spoken, listening and written communication skills
5. Full driving licence desirable and use of own car to transport Service Users.
Summary of Benefits:
* Competitive hourly rate depending on experience
* 28 days annual leave (pro rata for part time hours)
* Full time and part time shifts available
* Company Pension Scheme
* Mileage paid for business use
* Car business insurance paid
* Enhanced Adult Workforce DBS paid
* Paid training – mandatory and care certificates
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