Key Accountabilities:
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At Film-Ocean, the Receptionist, Office Administrator plays a key role in creating a friendly, welcoming and professional front office environment as the first point of contact for all visitors. Ensuring that enquiries to reception are efficiently and courteously handled. The Receptionist, Office Administrator is primarily responsible for managing shared reception duties while providing essential administrative support to internal departments.
Key duties include but are not limited to:
* Offer a friendly and professional reception service to visitors, clients and staff, ensuring they feel welcomed, and notifying the relevant person of their arrival
* Keeping the reception area tidy, organised, and presentable at all times
* Managing the visitor sign-in system and building security passes, ensuring all visitors are signed in/out of the building accurately
* Following HSEQ procedures by ensuring all visitors receive a facility induction as required
* Manage visitor passes by ensuring proper issuance and return procedures are followed
* Manage the 3CX telephony system, including receiving, relaying, and directing calls appropriately. Responding efficiently to client inquiries, providing prompt and professional service.
* Distribute incoming mail and deliveries efficiently to the correct recipients
* Monitor office supply inventory to ensure sufficient stock of stationery, kitchen, and food supplies
* Monitor and replenish supplies for the office and kitchens to ensure adequate stock levels. Accept deliveries of fruit and milk for the office, distributing them promptly and appropriately
* Assist in the planning, preparation, and clearing of meeting rooms and catering arrangements as required
* Maintain and update staff contact lists, registers, and databases to ensure accurate and reliable records.
* Provide administrative support to internal departments to ensure seamless continuity of administration services
* Undertake any additional office duties as reasonably required by the company
Qualifications and Experience:
* Previous experience in reception/administration role within an office environment
* Proficient in Microsoft Office applications
* Administrative or business qualification desirable.