Operational Support Grade (SSO)
Location: Whitemoor
Shift pattern: Flexible shifts working 37 hours per week. Including evenings, weekends and bank holidays
Pay rate: £12.51 p/h
Are you looking for a fulfilling role in the justice system? We have an exciting opportunity for you to join our team in Whitemoor as an Operational Support Grade (SSO). In this varied and dynamic position, you will contribute to a wide range of operational activities, including gate procedures, visitor checks, mail and telephone censorship, and reception duties. You'll also play an essential role in supporting other key operational areas of the establishment when needed.
Key responsibilities:
1. Gate/portal duties: Manage entry/exit of staff, visitors, and vehicles, conducting searches and issuing keys/radios.
2. Contractor and prisoner escorts: Escort contractors and vehicles, ensuring security protocols are followed. Supervise prisoners and support with movements and exchanges.
3. Emergency control Room: Monitor CCTV, operate radios, report suspicious activity, and ensure compliance with legal regulations. Train staff and review footage.
4. Visits: Book, process, and monitor visitor appointments, ensuring security and searching/logging visitors.
5. Mail and phone ...