Service Advisor Required For Automotive Independent Specialist
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Company Type: Independent Specialist
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Salary Details: £30,000/£35,000 Basic Salary
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Working Hours: Monday to Friday 8am - 6pm - NO WEEKENDS
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Job Benefits: Working with Luxury/Prestige Brands, Family Run Business, Great Work/Life Balance
Job Summary:
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Act as the first point of contact for customers requiring vehicle servicing or repairs
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Provide a warm and professional welcome to all visitors and assist with their service-related inquiries
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Effectively schedule service appointments and manage the service team's workload
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Communicate service updates and recommendations clearly to customers
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Ensure accurate and timely completion of all service-related documentation and invoicing
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Assist in resolving customer concerns and complaints with empathy and professionalism
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Collaborate with the service team to maintain a clean and organized service department
Essential:
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Prior experience as a Service Advisor within a car dealership or automotive environment
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Strong communication and interpersonal skills with a customer-focused approach
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Excellent organizational abilities and the capability to multitask effectively
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Proficiency in using dealership management systems and related software
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