Job summary This is an exciting opportunity to contribute to the delivery and development of the Northumbria Healthcare NHS Foundation Trust Library Service at North Tyneside General Hospital. We are looking for an enthusiastic, customer service orientated individual to join our team, to provide a range of library services to NHS staff and students. Main duties of the job The post holder will be responsible for carrying out administrative tasks, dealing with document requests, handling general enquiries, lending books, inputting data into electronic systems, and ensuring smooth running of the Library Service. An ability to work both in a team and alone is essential, along with the ability to prioritise workload and work well under pressure. Excellent communication and IT skills are essential to this role. The post holder must have a flexible approach to working across all Trust sites and be able to deal with changing circumstances and last minute alterations to the working routine. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 9 months Working pattern Full-time, Flexible working Reference number 319-6737177IO Job locations North Tyneside General Hospital Rake Lane North Shields NE29 8NH Job description Job responsibilities Post holders will work with people with different cultural backgrounds and ages, will respect diversity, and will be committed to equal opportunities. Post holders will recognise the importance of peoples rights, and act in accordance with legislation, polices and procedures. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries. Job description Job responsibilities Post holders will work with people with different cultural backgrounds and ages, will respect diversity, and will be committed to equal opportunities. Post holders will recognise the importance of peoples rights, and act in accordance with legislation, polices and procedures. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries. Person Specification Qualifications Essential A qualification in Library, Information and Archives or Customer service at a minimum of level 3 or equivalent experience GCSE in English & Maths at C grade or above (or equivalent) Desirable ICDL Person Specification Qualifications Essential A qualification in Library, Information and Archives or Customer service at a minimum of level 3 or equivalent experience GCSE in English & Maths at C grade or above (or equivalent) Desirable ICDL Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address North Tyneside General Hospital Rake Lane North Shields NE29 8NH Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)