Road Logistics Cross Border Specialist | United Kingdom | JR2501_0108 We are looking for a Cross Border Specialist to strengthen our team YOUR ROLE Your role is to ensure final mile delivery is processed and planned in the most efficient and cost effective manner as well as to ensure a complete understanding of all Import procedures and operate accordingly. YOUR RESPONSIBILITIES To ensure the smooth running of all inbound final mile deliveries To identify any issues or exceptions and solutionize effectively To communicate effectively and quickly with all stakeholders Follow KPI's and drive through impact via Data Quality Ensure whole team coverage is managed even if beyond your day to day activities Identify escalations before they become an unmanageable escalation - reporting to your line manager YOUR SKILLS AND EXPERIENCES Experience in customer service or similar role in logistics. Ability to think outside the box/creatively to resolve issues on a daily basis. You are required to have a good level of literacy and numeracy. You should be computer literate and able to adapt to using in-house computer systems. LI-DM1 GOOD REASON TO JOIN If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory KuehneNagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation. ABOUT KUEHNENAGEL With over 80.000 employees at some 1,300 locations in over 100 countries, the KuehneNagel Group is one of the world's leading logistics companies. CONTACT Dijana Mihic 49 (0)304036371605 ADZN1_UKTJ