Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon. This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills. Key Duties: To be the first point of contact for incoming calls to the company and customer services department Answering enquiries relating to scheduling, prices, and product availability Communicating with technicians and raising quotations based on their findings Maintaining good relations with contract customers Processing orders Oversight of goods coming in and goods going out of the warehouse Liaising with other department on ad hoc matters Person Specification: Good customer service skills Ability to work well in a busy and fast paced environment Confident and professional telephone manner Ability to commute to Hoddesdon Hours: Monday – Friday, 8am – 5pm