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Permanent Role: Helpdesk Operator
Join our facilities management client in Solihull. This position is working 40 hours per week, Monday – Friday, with the requirement to work 1 weekend out of 3 and have 2 days off in the week.
Responsibilities:
1. Manage phone call and email requests.
2. Support employees and log information onto the database.
3. Respond to telephone calls and emails regarding building maintenance issues on the site.
Qualifications:
1. Previous experience is an advantage, but not essential.
2. Organised individual with a good telephone manner and administration skills.
3. Knowledge of Microsoft Office.
4. Confident and friendly telephone manner.
5. Driving licence and access to a car due to site location.
Salary: £25,000 per annum. Main hours are 8am-5pm Monday to Friday, with the requirement to work 1 weekend every 3 and have 2 days off in the week.
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