Housing Solutions Assistant - Housing solutions
Job description
37 hours per week
We are seeking an effective Housing Solutions Assistant to provide dedicated support and resource to a team of Housing Solution front line advisors. Ideally you will have an understanding of the issues facing housing and homelessness and knowledge of the Housing (Wales) Act would be advantageous.
This is a challenging role and you will be required to have excellent verbal and written communication skills as you will be dealing with people often in emotional and stressful situations. You will need to be self-motivated and have proven experience of being able to work successfully as part of a team.
The successful candidate will be able to plan and priorities work effectively and be able to take instruction to contribute towards the delivery of a high quality housing service. You must be able to work collaboratively as you will be working with the Housing Solutions Advisors and partner agencies in preventing homelessness and reducing the reliance on temporary accommodation. You must be adaptable and be able to react effectively to changing circumstances.
Working as part of a busy team you will need to work well under pressure but also be able to work sensitively. The ability to collate and present complex information clearly is also essential.
We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643643. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 19 December 2024
Shortlisting Date: 23 December 2024
Interview Date: 06 January 2025
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .