As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, seeks an Account Manager (Water Treatment) NorthEast to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With good account leadership, you'll also convert strategic competitive accounts and sell new technologies to current account base.
This role is for Northeast of England, including, but not limited to Durham, Yorkshire, Humberside, Derby/Notts/Lincolnshire.
What's in it For You:
* Join a growth company offering a competitive base salary, bonus structure and flex benefits.
* Be provided with an electric company vehicle, laptop and smart phone. Initial home electric charging port fitted by us.
* Have access to the industry's most innovative and comprehensive training programs.
* Have access to a long term, advancing career path in service, sales or management, with encouraged movement within the Ecolab parent company.
* Benefit from the support of a dedicated technical, marketing and corporate team.
* Be a part of a culture that values safety first, including training and personal protection.
* Become very rounded and exposed to many aspects of servicing customer needs.
* Take pride in working for a company that provides clean water, safe food, abundant energy and healthy environments across the globe.
What You Will Do:
* Engage and succeed in the 6-month new starter training programme.
* Support and develop an existing base of clients within the NE England.
* Carry out water testing of systems to validate correct application of our additives and equipment calibrations/first fix.
* Liaise with our Engineering team to provide innovative equipment platforms.
* Manage third-party vendors providing service to your customers.
* Provide support to customers in maintaining legionella compliance.
* Have oversight of internal processes from order placement to delivery.
* Develop strong relationships with key stakeholders within current and prospective customers.
* Provide technical support to customers, identifying and resolving customer challenges, and escalating to expert colleagues as required.
* Engage in problem solving by performing system analysis, plant surveys, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
* Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water.
* Have knowledge and skills in industrial water treatment, typically linked to utilities such as cooling towers, boilers, pasteurisers and wastewater treatment plants.
* Understand UK Legionella compliance.
* Have a willingness and capability to explore and understand customer processes from mechanical, operational and chemical perspectives.
* Be part of a field-based sales and service team and will be expected to visit customer sites a minimum of 3 times per week.
* Perform on-site water testing, adjust dosing, and perform minor repairs to chemical dosing controllers and equipment, including calibrations and probe replacements.
* Be the owner of customer service plans, ensuring compliance and delivering the promise we make to our customers.
* Be the owner of a sales plan, responsible for growing the business and ensuring profitability, while supporting the application of our products and adoption of technical best-practices, driving continuous improvement and providing savings to our client base.
As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.
Training programs are held in the field and at Nalco Water European Headquarters in Leiden, NL. Travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
What you'll have:
* Five years of field or technical sales experience.
* Possess a valid Driver's License and acceptable Motor Vehicle Record.
* Immigration sponsorship is not available for this role.
Nice to have:
* Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc).
* Water treatment or specialty chemical industry experience.
* Working knowledge of boilers, cooling towers, and wastewater treatment systems.
About Nalco Water
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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