Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the Anaesthetic, Critical Care and Pain Management Department within the Surgical Business Unit based at the Queen Elizabeth Hospital.
Main duties of the job
You should have previous secretarial/administrative experience within the NHS and a minimum of 2 years previous admin experience. Good written and verbal communication skills are essential together with good organisational and planning skills. You should possess an RSA II in Text/Word Processing or have the equivalent level of experience. You should also have knowledge of a range of secretarial procedures and software programmes. A working knowledge of CareFlow (Patient Administration System) is also desirable. An understanding of medical terminology is desirable. NVQ Level II in Business Administration or equivalent experience is also desirable. Audio typing experience would be advantageous.
The post holder will be expected to prioritise their work on a daily basis using a significant amount of initiative and discretion in the discharge of all duties.
Duties will include typing of clinical correspondence, co-ordinating multi-disciplinary team meetings, booking appointments, data collection, and filing of orphan data. You will also be expected to retrieve case notes and record patient activity and outcomes on CareFlow.
About us
Based in the North East of England, we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre, and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
Please see the attached job description for more detailed information about the responsibilities of the role.
Person Specification
Qualifications
* RSA II in typing or word processing or equivalent experience
* NVQ II Certificate in Business Administration
Experience
* Experience of working in NHS or healthcare environment in a secretarial or office environment.
* 2 years previous admin experience
* Experience in using Microsoft Office packages.
Knowledge, Skills and Experience
* Effective written and oral communication skills.
* Ability to demonstrate good organisational planning skills.
* Willingness to update knowledge and skills as part of continuous personal development plan.
* Ability to work autonomously and also as part of a team, developing good working relationships with colleagues.
* Knowledge of CareFlow system.
* Knowledge of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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