Contract & Service ManagerRefrigeration IndustryAre you an experienced Contract and Service Manager with a strong background in the refrigeration industry? Do you thrive in a fast-paced environment, managing complex contracts and leading high-performing teams?We're looking for a results-driven professional to oversee contract management, service delivery, and customer relationships while ensuring operational excellence. This is a fantastic opportunity to take charge of key projects, drive efficiency, and make a real impact.What Youll Be Doing:
Contract ManagementOverseeing contract lifecycles, ensuring compliance with SLAs & KPIs, and driving continuous improvement.
Service DeliveryLeading service teams, optimising performance, and ensuring top-tier customer satisfaction.
Customer RelationshipsBuilding strong client partnerships, identifying growth opportunities, and enhancing service offerings.
Financial OversightManaging budgets, controlling costs, and ensuring profitability.
Team LeadershipRecruiting, training, and motivating service engineers and technicians.
Health & Safety ComplianceImplementing safety protocols and ensuring regulatory adherence.What Youll Bring:
Proven experience in contract & service management within the refrigeration industry .
Strong technical knowledge of refrigeration systems, chillers, blast freezers, ammonia, hydrocarbons, and CO2 .
Excellent leadership, project management, and communication skills.
Proficiency in CRM and field service management software .
Relevant industry certifications ( F-Gas, City & Guilds, 2078 Ammonia, Brazing ).This is your chance to step into a dynamic role where your expertise will shape success. Ready to take on the challenge? Apply now!TPBN1_UKTJ