Job summary We are looking to recruit a Band 3 Assistant Audiology Practitioner based at Northwick Park Hospital. You will be working Cross site across the three main hospital sites, Central Middlesex, Ealing and Northwick park hospital. We are a friendly, forward thinking warm and expanding team. You will be an enthusiastic individual with demonstrable experience of working in healthcare environments, with a warm personality and great people skills. The post holders will be well-motivated and innovative, have excellent interpersonal and communication skills and the ability to manage both time and workload. They will be responsible for providing Adult audiology hearing aid repairs and stock control You should have GCSE English and Maths grade C or above; with demonstrable experience of working in healthcare environments. Main duties of the job Duties and Responsibilities: The role requires IT skills, ability to work autonomously and to interact in empathetically manner with patients with hearing loss. You will be seeing patients for routine hearing aid repair and maintenance, making any necessary adjustments patient hearing aids and impression taking. Ordering and maintaining Audiology stock across all sites. Auditing stock levels. You will carry out various administrative duties, which includes scanning of patient referrals and reports, daily checks of both Adult and Paediatric email inboxes, responding to emails or forwarding to relevant service. A clear speaking voice is essential when working with Deaf and hard of hearing people. Assists with clinical supervision and training of junior staff and students. Updates own professional knowledge, keeping abreast of new digital hearing aid technology, assessment techniques and best clinical practice. Ensure that clinical equipment used is calibrated, decontaminated and maintained according to national and departmental protocols To view the main responsibility, please see the attached the Job Description and Person Specification About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Date posted 25 March 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year pa Inclusive of High Cost Area Supplement Contract Permanent Working pattern Full-time Reference number 337-NP-8686AC Job locations Northwick Park Hospital (cross site with Ealing Hospital and Northwick Park Hospital) Watford Road Harrow HA1 3UJ Job description Job responsibilities Please see attached job description for full details of this role. This post is clinical where post holder will be running independent hearing aid repair clinics. This post also include (but not exhaustive to) administrative duties such as reception and telephone duties and organising clinics and appointments. There will also be a requirement to undertake timely and efficient co-ordination of hearing aid and operational stationary stock control, including sending and receiving hearing aids for repair and refurbishment. Liaising with other services and stakeholders and ensuring up to date and accurate record keeping of all related paper and computerised documentation is maintained. Where identified, training will be provided to perform with distance supervision some additional clerical and clinical tasks such as providing counselling advice, impression taking, and performing a telephone follow-up service. To view the main responsibility, please see the attached the Job Description and Person Specification Job description Job responsibilities Please see attached job description for full details of this role. This post is clinical where post holder will be running independent hearing aid repair clinics. This post also include (but not exhaustive to) administrative duties such as reception and telephone duties and organising clinics and appointments. There will also be a requirement to undertake timely and efficient co-ordination of hearing aid and operational stationary stock control, including sending and receiving hearing aids for repair and refurbishment. Liaising with other services and stakeholders and ensuring up to date and accurate record keeping of all related paper and computerised documentation is maintained. Where identified, training will be provided to perform with distance supervision some additional clerical and clinical tasks such as providing counselling advice, impression taking, and performing a telephone follow-up service. To view the main responsibility, please see the attached the Job Description and Person Specification Person Specification Education/Qualification Essential GCSE or equivalent Desirable A Levels Knowledge and Experience Essential Telephone/Face to Face Knowledge of computer systems Ability to Multi task Experience of working with the public Desirable Ability to work in a clinical environment Experience of working with persons with hearing impairment NHS experience Skills, Abilities and Attributes Essential Good communicator Able to multitask Tact and diplomacy HEART values Essential Demonstrates commitment to Trust HEART values - Honesty, Equality, Accountability, Respect and Teamwork Person Specification Education/Qualification Essential GCSE or equivalent Desirable A Levels Knowledge and Experience Essential Telephone/Face to Face Knowledge of computer systems Ability to Multi task Experience of working with the public Desirable Ability to work in a clinical environment Experience of working with persons with hearing impairment NHS experience Skills, Abilities and Attributes Essential Good communicator Able to multitask Tact and diplomacy HEART values Essential Demonstrates commitment to Trust HEART values - Honesty, Equality, Accountability, Respect and Teamwork Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name London North West University Healthcare NHS Trust Address Northwick Park Hospital (cross site with Ealing Hospital and Northwick Park Hospital) Watford Road Harrow HA1 3UJ Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)