SERVICE ADVISOR An exciting opportunity has come up to join a well-established Automotive Dealership in Swansea. We require a Service Advisor to join our successful aftersales team; this position will play a crucial role in driving our business forward. Candidates must be able to cope under pressure while maintaining a professional attitude at all times. You must have a passion for customer service and great motivation. Salary £26,750 with a £35,000 OTE Hours of work: 8.00 am to 5.30 pm Monday to Friday 8.00 am to 12.30 pm Saturday rota (every other) As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. This is a busy department and the role requires someone who can work very well under pressure, whilst offering exceptional customer service. Duties of the Service Advisor: Dealing with customer requirements for service and vehicle repairs efficiently and courteously, to ensure a high standard of customer satisfaction; Dealing with all service enquiries; Managing the allocation and handover of customer service vehicles; Liaising with the workshop team to ensure timely completion of customer vehicles; You will be targeted on your upselling capabilities, making customers aware of the various Service/ Warranty plans etc on offer, this part of the role will be key to your overall OTE. Requirements of the Service Advisor: Previous Service Advisor experience within the automotive industry is essential; Warranty experience is preferred; You must be IT literate and Kerridge knowledge is required; You must hold a full UK driving licence; The successful candidate will be required to complete a DBS basic disclosure. Disclosure expenses will be met by the employer. In return, we offer: Generous monthly performance-related bonus scheme Workplace pension scheme Manufacturer accredited training Car Benefit Scheme Employee discounts Eyecare Voucher Scheme Referral reward programmes Employee of the Quarter Awards Additional holidays with length of service Please APPLY today for further information and to be conisdered for this exciting opportunity