About the role
The role will focus on processing and administering all legacy pension plans and Scottish Friendly’s book of annuity business in line with legalisation, regulations and Scottish Friendly processes and procedures.
Key responsibilities
* Ensuring accurate and timely processing.
* Working as part of a team to ensure delivery of key development tasks.
* Providing a source of product knowledge for other departments.
* Engaging with colleagues across the business to elicit requirements for new and existing projects.
* Managing multiple tasks and meeting deadlines.
* Accurate attention to detail.
Qualifications and skills
* Knowledge of pension schemes.
* Experience running payroll.
* Experience administering annuity policies.
* Technical knowledge in Pension & Annuity rules and regulatory requirements.
* Customer Service skills.
* Enjoys working in a changing environment on new tasks.
* Can manage personal workload.
* Is comfortable challenging and enhancing current processes as well as develop new processes.
* Ability to examine information or a situation in detail identifying key information.
Scottish Friendly Values
We would like you to demonstrate the Scottish Friendly values in your role:
WE’RE IN THIS TOGETHER
* We collaborate and value each other’s opinion
* We’re a small team with a big impact
* We support each other to thrive and grow
WE CARE ABOUT OUR CUSTOMERS
* Our customers are at the heart of everything we do
* We’re committed to doing the right things for our customers
* We listen to and learn from our customers
WE KEEP MOVING FORWARD
* We always see change as an opportunity
* Our progress is based on careful management of our risks
* We have the courage to test new ideas and learn from them