Claims Handler CH1
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
Ready to take your legal career to the next level? If so, we are seeking a claims handler to join our Casualty Team.
The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability, and property damage. The handler will manage the claim from inception to settlement pre-litigation.
Key Accountabilities
1. To pro-actively manage a caseload of Public Liability & Property Damage claims
2. Maintain accurate data on relevant case management system
3. Comply with set client SLA’s
4. Ensure quality service standards and productivity levels are maintained to a high standard
5. Undertake appropriate additional tasks provided by the Team Leader
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. One day a week in the Liverpool office.
Experience, Skills and Qualifications
1. 6 months relevant experience or law degree or equivalent
2. Excellent attention to detail
3. Strong communication and negotiation skills
4. Strong organisational skills
5. Excellent client care and customer service skills
6. Ability to manage own volume workload via task management
7. Ability to work as a team and independently
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do:
1. We are connected
2. We are Dynamic
3. We are Innovative
4. We succeed together
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 year’s service
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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