Job summary We are looking for an enthusiastic candidate for our busy practice. Your role will involve speaking with patients face to face and on the telephone, dealing with their queries, making appointments, liaising with other team members, community services etc. Registering new patients and various other administrative duties. Main duties of the job You will need to be flexible, possess a high standard of customer care, good communication skills and the ability to work in a team as well as on your own initiative. A good standard of education, experience of working in a GP practice would be an advantage, but training will be provided for an applicant with the appropriate skills. 21 hours per week over 3 days About us We are a friendly, innovative practice with 6 GP partners & 4 salaried GP's and a list size of approx 11,351. We also have a clinical team comprising of Paramedic Practitioners, Nurse Practitioners, Practice Nurses and HCA's. We are a high achieving QOF practice and our clinical system is EMIS Web. Date posted 21 January 2025 Pay scheme Other Salary £11.73 an hour Contract Permanent Working pattern Part-time Reference number A2559-25-0000 Job locations Dashwood Medical Centre Grange Road Ramsgate Kent CT11 9PR Northdown Surgery Northdown Park Road Margate Kent CT9 2TR Job description Job responsibilities It is the duty of each team member to assist in the smooth running of the Practice; however, this role focusses specifically on reception and administrative duties. It is also the responsibility of each employee to make sure that whoever comes into contact with the practice, either in person or via the telephone, receives the highest standard of respect, courtesy, fairness and professionalism. Currently, the surgery is open from 08:00 18:30 hours on a Monday to Thursday, and Friday 08.00 20.00. Candidates will be expected to be flexible in their working hours. The post holder will not be expected to work more than their contracted hours per week. Job description Job responsibilities It is the duty of each team member to assist in the smooth running of the Practice; however, this role focusses specifically on reception and administrative duties. It is also the responsibility of each employee to make sure that whoever comes into contact with the practice, either in person or via the telephone, receives the highest standard of respect, courtesy, fairness and professionalism. Currently, the surgery is open from 08:00 18:30 hours on a Monday to Thursday, and Friday 08.00 20.00. Candidates will be expected to be flexible in their working hours. The post holder will not be expected to work more than their contracted hours per week. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Qualified to NVQ level 2 in Health and Social Care Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Qualified to NVQ level 2 in Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northdown Surgery Address Dashwood Medical Centre Grange Road Ramsgate Kent CT11 9PR Employer's website https://northdownsurgery.org.uk/ (Opens in a new tab)