Planning and Organisational Duties To ensure the efficiency and performance of the Division in relation to the management of contractual and performance targets, including the delivery of key operational performance targets. To ensure the Directorate is managed effectively through active involvement of clinical staff on a day to day basis To ensure that the patient experience is paramount to the way in which services are delivered and to foster a culture in which all patients are treated with dignity and respect. In addition, to ensure that the services are modern and responsive to the needs of individual patients To ensure the Directorate policies, procedures and standards are developed and implemented which facilitate the best possible care for patients within available resources To ensure that quality standards for the Directorate are implemented, taking responsibility for monitoring performance, quality assurance and implementation of audit procedures and complaints procedures To work with the clinical lead to ensure the implementation of Trust policies across the Directorate and to ensure that staff are aware of their responsibilities and have appropriate training. This includes health and safety, risk management and assurance framework compliance To develop and implement the Health Commission Standards for Better Health which facilitate the best possible care for patients within available resources To ensure effective channels of communication exist and are maintained within and across the Directorates and ensure that there are effective working relationships and links with relevant colleagues in other organisations To manage specific projects as agreed with the Divisional Director of Performance; ensuring that the decision-making processes related to funding provision are transparent and demonstrate financial probit Responsibility for Finance To effectively manage devolved budget, ensuring action is taken to ensure service delivery within budget baseline and participate in the budget setting process To be responsible and accountable for the management of budgets (pay and non pay) relating to all areas of the Directorate and achieve financial balance, reporting as required to the Divisional Director of Performanc To order and authorise goods in accordance with the Trusts financial framework / Standing Financial Instruction Support the Division in obtaining the resources to fund development Lead the identification and delivery of cost improvements, service developments and income generation opportunities within the Division In conjunction with the Divisional Accountant, provide the Divisional Director of Performance with a monthly report on financial performance Ensure that best value and use of resources is maintained at all times Support the Divisional Director of Performance to Identify, implement, manage and monitor year on year cost improvement programmes across the Division Responsibility for Information Resources To ensure that effective lines of communication are established within the post holders areas of responsibility Liaise with medical colleagues to maximise the effective running of the Directorate Ensure effective communication at all levels, representing the Trust when appropriate; liaising with health and welfare authorities, maintenance firms, drug companies and internally with staff of all levels to ensure the department is an efficient and effective service To effectively and sensitively communicate highly complex and/or contentious information to the multidisciplinary team, gaining their cooperation Utilising data on the Trusts IT systems generate reports to inform and influence practice and service deliver Responsibility for Human Resources To ensure the Directorate team demonstrates an open door policy and that open and inclusive working relationships are developed with front line staff being fully involved in Directorate decision making To provide a supportive and developmental environment in which staff are motivated to realise their full potential as identified through Performance Development Review and the implementation of the Knowledge and Skills Framework (KSF) To lead and develop the management team within the Directorate to ensure that all aspects of service delivery are achieve To ensure that Human Resource objectives and workforce development plans form an integral part of the departmental annual business plan and objectives, including meeting targets for sickness absence, turnover and agency staff usage at or lower than the Trust targets To ensure that the capability, conduct and performance of every member of staff are constantly assessed and appropriate action taken to address shortfalls and to ensure that sickness absence is managed and appropriate action taken To ensure that the philosophy and best practice for Improving Working Lives are adopted, openly discussed and implemente Responsibility for Clinical Governance To minimize hazards in the working area and ensure that staff under his/her direction adhere to all safe systems of work applicable to the area of work To undertake appropriate risk assessments and implement risk reducing measures To ensure that there are appropriate arrangements for reviewing significant risks and highlight risks that cannot be addressed at a local level to the appropriate Senior Manage To ensure that staff are competent to perform risk assessments relevant to their role and be fully aware of the legal requirements for general and specific risk assessments To ensure staff under his/her direction are up to date with Trust polices, procedures and statutory training To ensure appropriate actions are taken to minimise risks Maintain the Directorate risk register, participating in the Divisional risk management agenda To be aware of the Trust critical / serious incident reporting processes, ensuring that robust mechanisms are in place within the Directorate for compliance To ensure the delivery of the Trusts clinical governance agenda, participating in assessment and action planning To ensure governance structures are in place in line with and in support of Divisional Governance structure Promote a culture that continually reviews performance using critical incident and complaints as tools for continuous improvemen To ensure data relating to activity is accurate, complete and informs service planning To investigate complaints, ensuring the patients receive a written response within 20 days and that action arising out of the investigation is completed. Responsibility for Research To participate in research and clinical audit Ensure and support staff with the application of evidence based practice.