This role provides a unique opportunity for an Accounts Manager to be part of a professional services industry. The successful candidate will be responsible for overseeing the accounting and finance department, ensuring the efficient management of all financial tasks.
Client Details
The organisation is a well-established entity within the professional services industry, working with a small professional team with proven expertise across accounts and taxation services.
Description
Our client is seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will have an accountancy background and AAT qualifications. They will be responsible for managing a client portfolio and liaising between clients and our accounts team, ensuring the timely delivery of accounts and VAT returns, as well as providing customer care and satisfaction. This role requires a proactive approach to ensure the very best delivery of our services to our clients, requiring strong communication with the accounts team and clients. The Account Manager will play a crucial role in representing our company's values and services to our clients.
Duties
1. Develop and maintain strong relationships with clients to understand their needs and objectives.
2. Maintain a good working relationship with our accounts team, ensuring the timely delivery of deadline-based tasks, such as accounts, VAT returns, and Corporation Tax Returns.
3. Communicate effectively with clients to provide updates, resolve issues, and ensure satisfaction with our services.
4. Keep track of and control account activities and analyse performance metrics.
5. Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements.
6. Prepare and present reports on account status and delivery trends to senior management.
7. Lead negotiations for contract renewals and new agreements, ensuring mutually beneficial outcomes.
Profile
Skills
1. AAT/ACA or ACCA qualifications.
2. Proven experience in account management roles is essential.
3. A good working knowledge of the Xero accounting software package.
4. Excellent communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
5. Strong leadership qualities to inspire teamwork and drive results within the organisation.
6. Proficiency in Salesforce or similar CRM software for managing client interactions and data analysis.
7. Ability to analyse our accounts delivery trends and client feedback to the owner of the business, to allow strategic decisions to be made.
8. A proactive mindset with a focus on achieving targets and enhancing customer experiences.
If you are passionate about building relationships and driving success in a growing, fast-paced environment, we encourage you to apply for this exciting opportunity as an Account Manager.
Job Offer
1. A competitive salary, ranging from £40,500 to £55,000 per year (DOE).
2. A hybrid working model with a 4-day work week or 5 days a week.
3. Opportunities for professional development and growth.
4. A supportive and collaborative company culture.
This Accounts Manager role offers an excellent opportunity to join a respected organisation within the professional services industry. If you have the requisite skills and are ready to make your mark, we encourage you to apply.
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