Summary
This is a thrilling apprenticeship opportunity for a motivated individual to deliver high-quality administrative support in a bustling marketing department. As a Business Administration Apprentice, you will engage in various tasks, such as answering phone calls, processing documents, and coordinating with external print agencies.
Wage
£12,313.60 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date
Monday 17 March
Duration
1 year 3 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Admin support around the office in general.
* Supporting the buying team with ad hoc admin tasks.
* Management of POS email account and the Cardzone and Clintons POS tracker.
* Review on a weekly basis with Graphic Designer the requests from stores and if they need any design support from Graphic Designer
* Responsible for ordering paper, ink, and packaging for POS printing.
* Co-ordinate the monthly newsletter print runs - organising the paper, envelopes, store address lists etc.
* Turnaround of POS orders in 3 days and for urgent jobs 1- or 2-day turnarounds.
* Weekly check ins on marketing POS calendar - any actions for us to do, they would ensure meeting notes and actions are written to make sure we keep on track of everything.
Where you’ll work
Hexgreave Hall
Upper Hexgreave
Farnsfield
Nottinghamshire
NG22 8LS
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CHESTERFIELD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Initiative
Other requirements
Please check that you can commute to and from work to ensure timely and safe arrival as the public transport network around out site is limited